Clarity and focus. To get the most effective training in the most compact format, you might want to consider (a) getting crystal clear on your goals and desired outcomes, and (b) designing every aspect of the training process toward those ends.

Maybe you recently rolled out Office 365. Or maybe you rolled it out a little while ago. Either way, if you feel like your team is not really using it to its full potential, then you are not alone.

Update 3/20/2020:
If you are here due to the COVID-19 pandemic, you've come to the right place. We have years of experience delivering training in remote modalities. Read on.

We are seeing a spike in requests for Microsoft Teams training because of the increasing need to work from home. Maintaining effectiveness and productivity while working from home can be a challenge. We can train your organization FAST, and 100% online.

If you are interested in exploring the most effective training methods for your business needs, then this post is for you!

I know we've talked about it before...but here at KnowledgeWave we are using Planner more and more for all of our team's work, and we keep getting more addicted to it. 

Do you have Skype for Business as part of Office 365? You may have noticed some buzz about Skype Meeting Broadcast, a cool new component. Let’s check it out on an introductory level and examine what it has to offer.

Moving your users to Microsoft’s Office 365 cloud suite? One of the most important moves your company can make is creating a policy on how users engage with OneDrive for Business and SharePoint.

Using Office 365, I mean really using it to its full potential, is more than just technical. There is also a good deal of cultural change and process change required for moving to the cloud.

It's hard to believe, but Windows 10 turned one on July 29, 2016. To develop Windows 10, Microsoft worked with over one million insiders who tested and provided feedback along the way. Then Microsoft offered a free upgrade to existing Windows users for the first year. Now that one year has passed, what changes can we expect?

I was speaking with a client recently. She had reached out to me for training on OneDrive for Business. I've worked with this woman for years and she was very excited that her business had moved to the cloud. She looked forward to leveraging Office 365 and all the awesome collaboration features.

When it’s time for your employees to master Excel, or even step up their game a bit, you probably already have a hunch that you can do it completely online.

Updated: 7/10/17

Microsoft estimates that 5 - 10% of users are using more complex features of Excel to create business insights. Some experts have shown that these “super users” are earning more than their colleagues. So if you like problem solving, data analysis, and the idea of boosting your earning power, maybe it's time to become an Excel power user.

Let me begin by telling you that I am REALLY excited about some of the new and upcoming improvements to Microsoft Office 2016.

You can probably deploy a few hundred virtual machines with your eyes closed, but one of the real challenges for MSPs is attracting potential new clients. Marketing and sales don't necessarily come naturally to us technical folks.

I recently spoke with an HR person at a mid-sized company, and an IT leader at a smaller non-profit organization. Both conversations were about Office 365 training for their employees.

More and more small to mid-sized businesses are moving to the Managed Service Provider model in order to save money and improve productivity.