Office 365: Migration Communication Planning

Posted by David Thibault  /  January 1, 2019  /  Team Leaders / Managers, Workplace Culture, Training   —   No Comments ↓

Don’t expect your staff to meet a Microsoft Office 365 migration with perfect enthusiasm and seamless adoption. Resistance to change is a common outcome of a new program roll-out. Prepare your staff for implementation by tackling this potential problem head-on with proper migration communication planning. Take the following steps to prepare your staff to switch to Office 365 before launching the new platform for the best possible transition.

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Tags: Team Leaders / Managers, Workplace Culture, Training

2 Soft Skills You Need for Success (Free Webinar)

Posted by Dan St. Hilaire  /  December 18, 2018  /  Webinars   —   2 Comments ↓

KnowledgeWave is best known for our business software training and we are very proud to provide a variety of training modalities that meet the needs of our clients.

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Tags: Webinars

Connect a Form to a SharePoint List with Microsoft Flow in 3 Steps

Posted by Dan St. Hilaire  /  November 30, 2018  /  Microsoft 365, Productivity, Microsoft Flow / Power Automate   —   28 Comments ↓

*Update (5/25/22)*: We have recently written an updated post on this topic. You can find that new blog post here: Automatically Send Responses to a SharePoint List Using Power Automate.

When enabled by an organization that has deployed Office 365, Microsoft Flow provides end-users with the ability to create automated workflows between applications and many different services using connectors. Microsoft applications and an ever-growing list of third-party services are available to link together. Microsoft Flow lets employees create simple to more complex workflows that can provide efficiencies for businesses around their workflow needs. It's an end-user option, that in most cases does not require a developer for workflows.

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Tags: Microsoft 365, Productivity, Microsoft Flow / Power Automate

What to Do When Your Boss Says No One's Using Office 365 – and You Led the Deployment

Posted by Jon Hood  /  November 28, 2018  /  Team Leaders / Managers, Workplace Culture, Training   —   No Comments ↓

Deploying Microsoft Office 365 is bound to fall flat at your workplace if you don’t pair the launch with proactive employee training. One mistake many organizations make is assuming implementation equals adoption. In reality, these are two separate feats and they require the same amount of attention from the implementation team. If the Office 365 engagement rate dissatisfies your boss and you were the one in charge of migration, take the following steps to get your team on board with the new platform.

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Tags: Team Leaders / Managers, Workplace Culture, Training

An End-User Introduction to Microsoft Teams

Posted by Dan St. Hilaire  /  November 1, 2018  /  Microsoft 365, Microsoft Teams   —   16 Comments ↓

Microsoft Teams is a great new tool that is available through your Office 365 subscription. Or, it’s free if you aren’t even an Office 365 customer. Microsoft Teams is a collaboration tool that provides a hub for teamwork where you can work around your content. Microsoft Teams provides a means to communicate through chats and online meetings with your colleagues both inside and outside of your organization (if external access is turned on). While you can use it free, you’ll eventually want or need a subscription to Office 365 to schedule meetings and get a more robust collaborative experience.

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Tags: Microsoft 365, Microsoft Teams

Analyze Data Much? You Might Want Microsoft Power BI Training

Posted by Dan St. Hilaire  /  September 27, 2018  /  KnowledgeWave Courses, Microsoft 365   —   2 Comments ↓

Are you a data analyst or even a power user of Excel who manipulates data for various reporting requirements? You can really bring your data to life with Power BI, and KnowledgeWave is excited to extend an option for Microsoft Power BI training.

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Tags: KnowledgeWave Courses, Microsoft 365

What Are Office 365 Groups?

Posted by Dan St. Hilaire  /  June 26, 2018  /  Microsoft 365   —   No Comments ↓

Office 365 presents businesses and their employees with new modern ways to work. One great example is Office 365 Groups, often referred to as Modern Groups.

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Tags: Microsoft 365

6 Steps to Boost User Adoption of Office 365 (FREE Webinar!)

Posted by Dan St. Hilaire  /  April 17, 2018  /  Microsoft 365, MSP   —   3 Comments ↓

The move to Office 365 is not like any previous Microsoft Office upgrade for your end-users.

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Tags: Microsoft 365, MSP

Microsoft Azure Training Options

Posted by Dan St. Hilaire  /  April 3, 2018  /  KnowledgeWave Courses   —   No Comments ↓

With the explosion of businesses using Microsoft Cloud Solutions, 90% of Fortune 500 companies use Microsoft Cloud, the need  and knowledge required to manage and support those services is more important than ever. Small Businesses are deploying Office 365 in droves and Azure provides a means for businesses, large to small to manage these cloud-based services like Office 365. KnowledgeWave is excited to add these Azure courses to our lineup to support the IT professionals that maintain your onsite and cloud infrastructure.

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Tags: KnowledgeWave Courses

3 Real Life Tips for Your Office 365 Deployment

Posted by Dan St. Hilaire  /  November 30, 2017  /  Software Rollout / Deployment / Migration, Microsoft 365   —   No Comments ↓

Many of the clients I work with are making the move to Office 365 from Office 2010, or a mixed environment of various Office versions. In either scenario they are making a leap to a new version of Microsoft Office providing their users with more flexibility, the opportunity to work more efficiently while increasing user productivity.

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Tags: Software Rollout / Deployment / Migration, Microsoft 365

Adding the KnowledgeWave Learning Site to your Office 365 App Launcher

Posted by Dan St. Hilaire  /  October 5, 2017  /  KLS   —   No Comments ↓

(Last Updated/Reviewed Nov. 2020)

After you’ve made the decision to leverage the KnowledgeWave Learning Site (KLS) to assist with your user adoption of Office 365 you may want to add a custom KnowledgeWave tile to your Office 365 App Launcher.

There are two ways an Office 365 tile can function. If you are hooked up to use Single Sign-on (SSO) with KLS, users clicking the tile will seamlessly pass to KLS as authorized users. They will not have a separate KLS password. SSO clients will add this tile as part of their setup process with your success manager.

If you have not yet implemented SSO this post will show you step-by-step how to accomplish this task. Please note that you need to be an Office 365 Admin to add custom tiles. Since SSO is not part of this process the tile will link to the KLS member area, and users will still need to enter their KLS-specific  password.

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Tags: KLS

Create Surveys, Quizzes, and Polls Using Microsoft Forms

Posted by David Thibault  /  July 11, 2017  /  Microsoft 365, Team Leaders / Managers, End Users   —   12 Comments ↓

Microsoft Forms is a simple, lightweight app designed to help you easily create surveys, quizzes, and polls. In a business environment, the tool can be used to collect customer feedback, develop strategies, and educate staff.

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Tags: Microsoft 365, Team Leaders / Managers, End Users

Office 2016 Tips: Simultaneously Edit a Document with Other Authors

Posted by Jennifer Patterson  /  June 30, 2017  /  Word, Office 2016, Team Leaders / Managers   —   No Comments ↓

When you simultaneously edit a document with other authors, it’s called co-authoring. If you’ve never experienced co-authoring before, you are in for a real treat.

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Tags: Word, Office 2016, Team Leaders / Managers

Certified Scrum Training for Federal, State, City and Private Sector

Posted by Dan St. Hilaire  /  June 29, 2017  /  KnowledgeWave Courses, MSP   —   No Comments ↓

KnowledgeWave provides onsite certified scrum training for federal and state government, cities and municipalities as well as private sector businesses. We also provide online training options for individuals or smaller teams seeking Scrum certification.

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Tags: KnowledgeWave Courses, MSP

Why Great IT Leaders Are Critical to Workplace Culture

Posted by Dan St. Hilaire  /  June 22, 2017  /  IT, Workplace Culture   —   No Comments ↓

Keeping ahead of technology’s constant changes and advancements is tough enough. Just when you think you’re in step with the latest and greatest, it veers sharply into unfamiliar territory.

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Tags: IT, Workplace Culture