Office 365 presents businesses and their employees with new modern ways to work. One great example is Office 365 Groups, often referred to as Modern Groups.
What Are Office 365 Groups?
Posted by Dan St. Hilaire / June 26, 2018 / Microsoft 365 — No Comments ↓
Tags: Microsoft 365
6 Steps to Boost User Adoption of Office 365 (FREE Webinar!)
Posted by Dan St. Hilaire / April 17, 2018 / Microsoft 365, MSP — 3 Comments ↓
Tags: Microsoft 365, MSP
Microsoft Azure Training Options
Posted by Dan St. Hilaire / April 3, 2018 / KnowledgeWave Courses — No Comments ↓
With the explosion of businesses using Microsoft Cloud Solutions, 90% of Fortune 500 companies use Microsoft Cloud, the need
Tags: KnowledgeWave Courses
3 Real Life Tips for Your Office 365 Deployment
Posted by Dan St. Hilaire / November 30, 2017 / Software Rollout / Deployment / Migration, Microsoft 365 — No Comments ↓
Many of the clients I work with are making the move to Office 365 from Office 2010, or a mixed environment of various Office versions. In either scenario they are making a leap to a new version of Microsoft Office providing their users with more flexibility, the opportunity to work more efficiently while increasing user productivity.
Tags: Software Rollout / Deployment / Migration, Microsoft 365
Adding the KnowledgeWave Learning Site to your Office 365 App Launcher
Posted by Dan St. Hilaire / October 5, 2017 / KLS — No Comments ↓
(Last Updated/Reviewed Nov. 2020)
After you’ve made the decision to leverage the KnowledgeWave Learning Site (KLS) to assist with your user adoption of Office 365 you may want to add a custom KnowledgeWave tile to your Office 365 App Launcher.
There are two ways an Office 365 tile can function. If you are hooked up to use Single Sign-on (SSO) with KLS, users clicking the tile will seamlessly pass to KLS as authorized users. They will not have a separate KLS password. SSO clients will add this tile as part of their setup process with your success manager.
If you have not yet implemented SSO this post will show you step-by-step how to accomplish this task. Please note that you need to be an Office 365 Admin to add custom tiles. Since SSO is not part of this process the tile will link to the KLS member area, and users will still need to enter their KLS-specific password.
Tags: KLS
Create Surveys, Quizzes, and Polls Using Microsoft Forms
Posted by David Thibault / July 11, 2017 / Microsoft 365, Team Leaders / Managers, End Users — 12 Comments ↓
Microsoft Forms is a simple, lightweight app designed to help you easily create surveys, quizzes, and polls. In a business environment, the tool can be used to collect customer feedback, develop strategies, and educate staff.
Office 2016 Tips: Simultaneously Edit a Document with Other Authors
Posted by Jennifer Patterson / June 30, 2017 / Word, Office 2016, Team Leaders / Managers — No Comments ↓
When you simultaneously edit a document with other authors, it’s called co-authoring. If you’ve never experienced co-authoring before, you are in for a real treat.
Tags: Word, Office 2016, Team Leaders / Managers
Certified Scrum Training for Federal, State, City and Private Sector
Posted by Dan St. Hilaire / June 29, 2017 / KnowledgeWave Courses, MSP — No Comments ↓
KnowledgeWave provides onsite certified scrum training for federal and state government, cities and municipalities as well as private sector businesses. We also provide online training options for individuals or smaller teams seeking Scrum certification.
Tags: KnowledgeWave Courses, MSP
Why Great IT Leaders Are Critical to Workplace Culture
Posted by Dan St. Hilaire / June 22, 2017 / IT, Workplace Culture — No Comments ↓
Keeping ahead of technology’s constant changes and advancements is tough enough. Just when you think you’re in step with the latest and greatest, it veers sharply into unfamiliar territory.
Tags: IT, Workplace Culture
Learn Excel Online and Step up to New Responsibilities
Posted by Eric Sokolowski / June 14, 2017 / Team Leaders / Managers, Training — 2 Comments ↓
Do you and your team find yourselves with newly-assigned duties that call for more expertise in Excel than you’re used to?
Tags: Team Leaders / Managers, Training
Time to Freshen Up Your Human Resources Strategic Plan?
Posted by Jennifer Patterson / June 6, 2017 / Human Resources Management — No Comments ↓
Like any HR leader, you want to be seen as a strategic contributor to your organization. Of all the tools in your arsenal, few are as vital at achieving that recognition as your human resources strategic plan.
ITIL Foundations Training and ITIL Practitioner Training
Posted by Dan St. Hilaire / June 6, 2017 / KnowledgeWave Courses, IT — No Comments ↓
Tech is ever changing, making it difficult to stay current. It can also be difficult to know when something is a fad versus the next big, important advancement.
Tags: KnowledgeWave Courses, IT
Prepping Your Sales Team for KnowledgeWave Sales
Posted by Eric Sokolowski / June 2, 2017 / MSP — No Comments ↓
Ready to sell KnowledgeWave to your clients? It's time to get your sales team up-to-speed. Here are some suggestions and materials to help you get started.
Tags: MSP
An Intro to KnowledgeWave for Your Sales Team
Posted by Eric Sokolowski / June 2, 2017 / MSP — No Comments ↓
Tags: MSP
The 3 R’s for MSP Solutions: Revenue, Retention, Rollout
Posted by Eric Sokolowski / May 30, 2017 / MSP — No Comments ↓
Once you decide to start selling end user software training as part of your MSP solutions, you’ll find that there are a few different (but complimentary) root motivations.
Tags: MSP