Free Training: How to Be an Effective Employee While Working from Home

Posted by Dan St. Hilaire  /  March 27, 2020  /  Microsoft 365, Productivity, Microsoft Teams, Training   —   No Comments ↓

In response to increased requests regarding the need to work remotely, we wrote our blog post last week: How to Be an Effective Employee While Working from Home. We also created a free webinar that ran for several sessions discussing how employees can maximize their efficiency and effectiveness while working from home (or pretty much anywhere).

After the live webinars, we received requests from multiple clients and prospective clients for access to the recorded version. Today, we have uploaded this premium webinar to YouTube for all to access. The webinar video is embedded below.

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Tags: Microsoft 365, Productivity, Microsoft Teams, Training

How to Be an Effective Employee While Working from Home

Posted by Dan St. Hilaire  /  March 17, 2020  /  Microsoft 365, Microsoft Teams   —   3 Comments ↓

The COVID-19 outbreak has left many companies scrambling to respond to government social distancing recommendations. Business today is anything but usual, but it is also an opportunity to expand your capabilities and learn new approaches. Working from home with remote business solutions is easier than ever before. Your business productivity doesn't have to stop just because you aren't able to make it into the office. Office 365 & Microsoft Teams give organizations the flexibility to work from anywhere in the world. KnowledgeWave is now offering a series of FREE webinars, open to the public, on how to effectively work from home.

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Tags: Microsoft 365, Microsoft Teams

Work from Home with Office 365 & Microsoft Teams

Posted by Mark Rickner  /  March 9, 2020  /  Microsoft 365, Microsoft Teams   —   No Comments ↓

The US Centers for Disease Control and Prevention (CDC) is encouraging citizens to find out how their workplaces and schools are planning for the current Coronavirus (Covid-19) outbreak, including options for working from home.

What would you do if tomorrow you were unable to go to your office?

Microsoft Teams with Office 365 is a great option; it provides users with the ability to collaborate, share files, make voice calls and even host meetings all without having to leave home.

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Tags: Microsoft 365, Microsoft Teams

Why It's So Important to Have Ongoing Office 365 Training

Posted by Eric Sokolowski  /  March 3, 2020  /  Microsoft 365   —   1 Comments ↓

How many end user apps do you think are part of Office 365? Go ahead, take a guess.

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Tags: Microsoft 365

Microsoft Teams Training Plan & Materials

Posted by Dan St. Hilaire  /  March 3, 2020  /  Microsoft 365, IT, Microsoft Teams   —   5 Comments ↓

If you’ve been nominated to help your organization with Microsoft Teams training, then you’ve come to the right place. KnowledgeWave is a national leader in Teams training and we’ve been collecting and refining training materials along the way.

Microsoft Teams training materials come in many different options, most of which are electronic. After all, if you are moving to Office 365 and Teams then your organization is committed to using modern workplace collaboration tools.

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Tags: Microsoft 365, IT, Microsoft Teams

MSP Inspiration: 3 Things We’ve Heard About Office 365 Training

Posted by Eric Sokolowski  /  February 11, 2020  /  Microsoft 365, MSP, IT, Microsoft Teams   —   No Comments ↓

As an IT service provider, it’s helpful to keep an ear to the ground and figure out where your industry is going, what your market is demanding, and what combination of services and pricing will make it all count where it matters most: right on your bottom line.

Here are 3 quotes I wanted to share with you from recent conversations that can help you picture how you can benefit from reselling end-user Office 365 training to your clients.

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Tags: Microsoft 365, MSP, IT, Microsoft Teams

Why Pay for Zoom When Office 365 Already Has You Covered?

Posted by Eric Sokolowski  /  January 27, 2020  /  Microsoft 365, MSP, IT, Microsoft Teams   —   2 Comments ↓

Update: July 8, 2020

This blog post was originally posted in January 2020 before the world-wide COVID-19 pandemic touched us all in March. With the need to work remotely and/or work from home, the number of businesses reaching out to KnowledgeWave for support around Microsoft Teams quadrupled.

This blog post was very relevant for several businesses reaching out for guidance around Microsoft Teams deployment and Microsoft Teams training. Many of these new businesses seeking guidance knew that Teams is included and integrated with Office 365. They were already using Office 365, but weren't using Teams. Instead, they were spending additional money trying to use Zoom.

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Tags: Microsoft 365, MSP, IT, Microsoft Teams

Office 365 Licensing

Posted by Dan St. Hilaire  /  January 13, 2020  /  Microsoft 365, IT   —   1 Comments ↓

I originally wrote this licensing blog post back in May of 2016 and it received a lot of traffic and has helped many people in their planning for Office 365 deployments. I thought it was time for a new post to address some of the biggest licensing changes. Back in 2016, I noted that you couldn’t go a week without hearing about a well-known business making the move to Office 365. Companies are still making the move, but the buzz we hear now is around Microsoft 365, and Microsoft Teams.

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Tags: Microsoft 365, IT

Microsoft Planner: Synergy & Efficiency

Posted by Dan St. Hilaire  /  December 30, 2019  /  Microsoft 365, Microsoft Planner   —   No Comments ↓

Microsoft Planner is an Office 365 App that enables a team to organize tasks around their projects and workflow. It’s powerful too. While it is popular on it's own, independent of other Office 365 applications, it works amazingly well with Microsoft Teams.

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Tags: Microsoft 365, Microsoft Planner

Microsoft Teams: Now Available on Linux

Posted by Dave Dec  /  December 16, 2019  /  Microsoft 365, Linux, Microsoft Teams   —   No Comments ↓

On Tuesday, December 10th, Microsoft officially announced that their new flagship communication tool, Microsoft Teams, is now available to Linux users. With Microsoft touting Teams as a businesses communications hub, it appears they are taking on Slack – going directly after Slack’s user base – by supporting Teams on the Linux operating system in .deb and .rpm formats.

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Tags: Microsoft 365, Linux, Microsoft Teams

Optimize Your Microsoft Teams Training with KnowledgeWave

Posted by Jennifer Patterson  /  December 3, 2019  /  Microsoft 365, Microsoft Teams   —   No Comments ↓

Microsoft Teams presents new ways for users to communicate and work around their projects and tasks. While Microsoft Teams is easy to turn on, adoption can be a challenge for many organizations. As the best practices around Microsoft Teams continue to mature, KnowledgeWave is keeping pace for our clients in several ways.

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Tags: Microsoft 365, Microsoft Teams

Office 365 New User Training

Posted by Dan St. Hilaire  /  November 18, 2019  /  Microsoft 365, User Adoption, Training   —   No Comments ↓

It’s a little bit of a chicken-and-egg situation... Office 365 is constantly changing, and the way we work is continuing to change as well.

A move to Office 365 presents new ways for users to work with tools that they are already familiar using. These new ways to work provide considerable benefits, but without basic training users often don’t discover the advantages of using the cloud and Office 365.

Office 365 training helps those new to Office 365 continue to work with familiar apps while incorporating the cloud benefits. The goal is to boost productivity while respecting the natural rhythm of their workflow.

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Tags: Microsoft 365, User Adoption, Training

How to Add an App to the Microsoft Teams Navigation

Posted by Dan St. Hilaire  /  October 28, 2019  /  Microsoft 365, Microsoft Teams   —   No Comments ↓

Microsoft Teams is getting a lot of buzz these days. Rightfully so, it’s changing how business and users collaborate around their work content and provides modern ways for us to communicate around our projects at work. Teams has lots of great features that help to serve up content easily, like Tabs that can display Excel Spreadsheets, Word Docs or PDF’s. Channels provide a great way for us separate topics, and they provide additional landscape for adding Tabs that are specific to those topics.

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Tags: Microsoft 365, Microsoft Teams

10 Ideas for Boosting Office 365 Adoption

Posted by Dan St. Hilaire  /  October 15, 2019  /  Microsoft 365, User Adoption   —   No Comments ↓

Microsoft Office 365 is the most dominant office software in the world with over 120 million business users today. With many previous versions of the software released, some older versions which are still in place today, it’s safe to say that knowledge of Microsoft Office is an essential part of participating in the workplace.

Much of the business world today either grew up or came into adulthood using Word, Excel, PowerPoint, and Outlook. As such, most of us have some exposure with these core flagship productivity tools, however, there remains a great deal of untapped potential with the transition to Office 365 and the cloud functionality it provides.

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Tags: Microsoft 365, User Adoption

How to Detect and Respond to Microsoft Office 365 Security Issues

Posted by Dan St. Hilaire  /  September 30, 2019  /  Microsoft 365, MSP, Security   —   No Comments ↓

Microsoft 365 is one of the most widely used business technology platforms in the world. Office 365 presents an opportunity for businesses to create a modern workplace for employees and offers advanced networking and communications tools that empower employees to carry out their job duties seamlessly as part of the natural rhythm of their work. However, no system is immune to malicious cyberattacks and being the number one business platform creates a target for those looking to take advantage ofunsuspecting businesses and their users.

In this post, we highlight some of the most common security breaches on Microsoft 365 and we’ll share some tips for IT administrators and Managed Service Providers (MSP) and how they can best address these threats for their users and clients.

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Tags: Microsoft 365, MSP, Security