Microsoft Activating 'Insights for MyAnalytics' for Office 365

Posted by Dan St. Hilaire  /  June 10, 2019  /  Microsoft 365, Training   —   No Comments ↓

Businesses that have migrated to Office 365 are beginning to see and use an exciting new feature – Insights for MyAnalytics. MyAnalytics allows users to track the time employees spend on certain applications to enhance productivity and efficiency. Insights for MyAnalytics is a separate add-on that provides actionable insights for employees, which can help boost office productivity. Here’s what you need to know about this new update – and how it can help you grow your business.

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Tags: Microsoft 365, Training

Avoid These 3 Common Obstacles During Microsoft Office 365 Migration

Posted by Dan St. Hilaire  /  June 3, 2019  /  Software Rollout / Deployment / Migration, Microsoft 365, Training   —   No Comments ↓

Many businesses encounter challenges during Microsoft Office 365 adoption and migration, largely due to the complexity and power of the program. Office 365 is not just new software, it's a new way to work. Common obstacles include trouble converting via legacy solutions, low bandwidth, lack of support, poorly constructed pilots, and lack of a clear migration path. Here are some of the most common challenges to Office 365 migration and how to avoid them.

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Tags: Software Rollout / Deployment / Migration, Microsoft 365, Training

Why User Adoption Should Be a Key Piece of Any Office 365 Rollout

Posted by Dan St. Hilaire  /  May 22, 2019  /  Microsoft 365, MSP, IT   —   No Comments ↓

IT professionals and end-users often see technology from different perspectives. You’re likely to be more concerned with all the mechanics and logistics. Conversely, your clients and end-users are scratching their heads. This is a key consideration to include in your Office 365 migration planning. Including user adoption and training activities aids in bridging that chasm, and should be present throughout the migration process.

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Tags: Microsoft 365, MSP, IT

The Importance of a Windows 10 Upgrade in the Healthcare Industry

Posted by David Thibault  /  May 20, 2019  /  Windows, Software Rollout / Deployment / Migration   —   No Comments ↓

Upgrading to Windows 10 can reap benefits across multiple industries, but perhaps the most important changes are in healthcare. As a company in the healthcare industry, you must comply with HIPAA requirements. Part of these requirements is to ensure patient information privacy – something an older version of Windows could compromise. By upgrading to a new operating system like Windows 10, you can remain compliant with HIPAA and provide multiple benefits to your healthcare organization.

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Tags: Windows, Software Rollout / Deployment / Migration

Windows 10 Pro vs. Enterprise for Banks & Credit Unions

Posted by Mark Rickner  /  May 13, 2019  /  Windows, Software Rollout / Deployment / Migration   —   No Comments ↓

As a financial institution, you have immense responsibilities with regard to customer privacy. Your customers trust you with their most sensitive financial information. Using the wrong Windows OS could compromise this trust and expose sensitive information. However, knowing which operating system to choose can be a challenge with all the options available – should you choose Windows 10 Pro or Enterprise? Here are a few pros and cons of each version to help you make the right choice for your banking company:

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Tags: Windows, Software Rollout / Deployment / Migration

How Emotion-Based Selling Can Boost Your MSP Sales

Posted by Eric Sokolowski  /  May 10, 2019  /  MSP   —   No Comments ↓

The machine-based world of technology can appear void of human touch to many outside of it. Which can make selling technology services to living, breathing humans even more of a challenge.

One method for adding a dash of humanity is incorporating emotion-based selling techniques – a powerful (and proven) weapon used by salespeople around the world.

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Tags: MSP

How to Develop a Microsoft Office 365 Business Strategy

Posted by Dan St. Hilaire  /  May 6, 2019  /  Microsoft 365, Training   —   No Comments ↓

As Office 365 gains traction in the business community, it becomes even more necessary to shape a business methodology specifically for this program. The business plan should address potential challenges in adoption and training. Follow these tips to successfully craft your Office 365 business strategy.

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Tags: Microsoft 365, Training

Enabling "Hidden" Teams in Microsoft Teams

Posted by Dan St. Hilaire  /  May 2, 2019  /  Microsoft 365, Microsoft Teams   —   No Comments ↓

I’d estimate that we use Microsoft Teams to handle around 90% of our internal communications and reserve email primarily for our formal communications with our clients and vendors. Recently I received an email with a couple of attachments from a vendor that I wanted to save to a Microsoft Team in order to share with my coworkers. Except the Team wasn't there...

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Tags: Microsoft 365, Microsoft Teams

4 Advantages of Microsoft Teams with Office 365

Posted by Dan St. Hilaire  /  April 29, 2019  /  Microsoft 365, Microsoft Teams   —   1 Comments ↓

Microsoft Teams on Office 365 is a collaborative workspace that facilitates a modern way of working. It is especially helpful for remote teams, although it offers great benefits to in-house employees as well. Microsoft Teams can help boost team productivity, increase collaboration across departments, and help your company complete tasks in a quick, efficient manner. When you connect third-party solutions to Microsoft Teams, you can drastically increase business efficiency, surpassing prior levels. Here are a few of the top advantages of Microsoft Office 365 Teams:

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Tags: Microsoft 365, Microsoft Teams

Top 10 Reasons to Upgrade to Windows 10 Today

Posted by Dave Dec  /  April 22, 2019  /  Windows, Software Rollout / Deployment / Migration   —   No Comments ↓

If your business is still using a past version of Windows without issue, you may be wondering why you should upgrade. Why change a good thing? After all, company-wide operating system rollouts can be intimidating, even with the best implementation plans. However, Windows 10 offers more than enough benefits to make even the staunchest resisters consider an upgrade – it’s called an upgrade for a reason.

Consider the following 10 reasons to upgrade to Windows 10:

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Tags: Windows, Software Rollout / Deployment / Migration

Managed Services Training Package Improves Revenues and Satisfaction

Posted by Eric Sokolowski  /  April 15, 2019  /  MSP, Training   —   No Comments ↓

Peanut butter and chocolate. Ham and eggs. Star Wars and J.J. Abrams. Some things are just better together.

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Tags: MSP, Training

Office 365 Customized Posters

Posted by Dan St. Hilaire  /  April 15, 2019  /  Microsoft 365   —   No Comments ↓

I often talk and write about the importance of user communication when businesses deploy Office 365, it’s an element that so many organizations forget to consider during their deployment. The communication cycle with users should start before the deployment and continue during and after deployment as well. 

I’ve provided suggested topics below for each stage of deployment. You can also consider multiple communication methods. We suggest adding some good, old-fashioned posters to the mix. Many users (who might ignore email) will often stop in the hallways to read this engaging eye-candy.

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Tags: Microsoft 365

Microsoft Teams: Compliance

Posted by Dan St. Hilaire  /  April 11, 2019  /  Microsoft 365, Microsoft Teams   —   No Comments ↓

Microsoft Teams: The Future of Workplace Collaboration

I’m proud to say that I was an early adopter of Microsoft Teams. Now it seems every day I am engaging with people using the tool, both internal staff and external clients. Even as a guest on Teams I have been able to collaborate around projects that clients have created in their tenant. My clients are experiencing firsthand how Microsoft Teams can replace email and become the primary hub for where we work together. Teams has also become an effective tool at jump-starting client awareness into how workflows can be optimized so they are more efficient in all aspects of business. Microsoft Teams offers all businesses an incredible opportunity to increase teamwork through a collaborative, modern, streamlined application.

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Tags: Microsoft 365, Microsoft Teams

Microsoft Teams: Takeaways from the Enterprise Connect Conference

Posted by Dan St. Hilaire  /  April 8, 2019  /  Microsoft 365, Microsoft Teams   —   No Comments ↓

I recently had the opportunity to watch a broadcast from the Enterprise Connect Conference that took place in Orlando, Florida. Wow, I was excited about Microsoft Teams before, but now with some of the features showcased, I’m really pumped. The new Microsoft Teams capabilities will continue to drive teamwork and build on the vision of an intelligent workplace for ALL employees.

I thought a recap of highlights would be helpful, and if you’re interested in watching the recording, we’ve embedded a video at the bottom of this post. There’s nothing like seeing these highlights in action for yourself.

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Tags: Microsoft 365, Microsoft Teams

Windows 10 vs. Windows 7: Differences You Need to Know

Posted by David Thibault  /  April 1, 2019  /  Windows, Software Rollout / Deployment / Migration   —   6 Comments ↓

Windows 7 has long been the preferred operating system for many businesses, even after the release of Windows 8 and Windows 10. Many business owners and IT decision-makers heard of Windows 8’s detractors and adopted an “if it isn’t broken, don’t fix it” mentality regarding upgrades. As a result, a number of businesses continue to hold onto Windows 7, despite the fact that Microsoft’s support for the operating system has dwindled since 2015. So why should Windows 7 users make the switch to Windows 10?

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Tags: Windows, Software Rollout / Deployment / Migration