With Microsoft Teams as your organization's communications hub, you can manage your 'Bookings' directly within Teams. Simply select the ellipsis to add the Bookings app to your Teams sidebar. Bookings is an Office 365 application that allows your customers to book appointments with your staff based on the services you offer and your staff availability.
How to Manage 'Bookings' within Microsoft Teams
Posted by Dave Dec / July 13, 2020 / Microsoft 365, Microsoft Bookings, Microsoft Teams — 1 Comments ↓
Introduction to Microsoft Bookings
Posted by Dave Dec / June 29, 2020 / Microsoft 365, Microsoft Bookings, Training — No Comments ↓
Bookings from Microsoft is an Office 365 application that allows your customers to book appointments with your staff based on the services you offer and your staff availability.
Tags: Microsoft 365, Microsoft Bookings, Training
How to Use the Microsoft Teams 'Live Events' Feature
Posted by Jon Hood / June 16, 2020 / Microsoft 365, Microsoft Teams, Training — 1 Comments ↓
What is a Microsoft Teams Live Event?
A Teams live event is the perfect way to connect with people in a one-to-many format in your modern workplace. A typical Teams meeting allows two-way communication between two or more people. However, a Teams live event offers a solution for a much larger audience!
Tags: Microsoft 365, Microsoft Teams, Training
Training as a Service is Ideal for Teams Working in the Cloud
Posted by Dan St. Hilaire / June 15, 2020 / IT, Team Leaders / Managers — 1 Comments ↓
I’m always puzzled by organizations that insist on old-school training approaches when everything else seems to be moving to the cloud.
If your team is using the cloud to get work done, then it’s to your advantage to make sure that everybody knows how to use the cloud effectively. And what better way than to offer cloud-based training, aka Training as a Service (TaaS).
Tags: IT, Team Leaders / Managers
Get Started Meeting Like a Pro with Microsoft Teams
Posted by Dan St. Hilaire / June 1, 2020 / Microsoft 365, Microsoft Teams, Training — No Comments ↓
The explosive rate of deployment and migration to Microsoft Teams is off the charts. I wrote last month, How to Rapidly Deploy and Adopt Microsoft Teams because so many people were and continue to reach out to our company for training specific to using Teams. In that post, I shared what companies are doing to deploy Teams quickly and how they can still maintain some governance.
When discussing training needs with clients we commonly see two driving factors for Microsoft Teams Training requests.
Tags: Microsoft 365, Microsoft Teams, Training
Sharpen Your Professional Development Skills with KnowledgeWave
Posted by Dave Dec / May 18, 2020 / Training — No Comments ↓
During times of uncertainty, many of us look for things to stay productive. Life doesn't just stop; we still need to meet deadlines for our projects while managing our time between work and family. We also need to take care of ourselves, which includes self-improvement through personal and professional development.
Remote training and online webinars are perfect solutions for those wanting to keep their skills sharp or learn something new. KnowledgeWave is currently offering a special 15% discount on our Remote Technical Training Classes.
Tags: Training
LinkedIn Workplace Learning Report 2020 - The Takeaways
Posted by Dave Dec / May 4, 2020 / Training — No Comments ↓
The numbers say it all...
38% Less
57% More
In this report, LinkedIn Learning found that Workplace Learning Managers' budgets for 2020 will decrease 38% for Instructor Lead Training (ILT) compared to 2019. Additionally, the same managers will increase their budgets for Online Learning by 57%. Managers continue to focus on training costs while keeping their employees ready with the top skills to get work done.
Tags: Training
2 Microsoft Teams Presenting Tips
Posted by Jon Hood / April 27, 2020 / Microsoft 365, Microsoft Teams, Training — No Comments ↓
With the recent shift to 'working from home', many businesses have been utilizing Microsoft Teams to host their organizations' daily meetings. Teams is a free collaboration tool (with no commitments) offered by Microsoft. The free version of Teams offers unlimited chat, video calling, file sharing, storage, and more. In this blog post, I wanted to share these two educational video tutorials focused on presenting information when using Teams.
Tags: Microsoft 365, Microsoft Teams, Training
How to Hold Open Meetings During the COVID-19 Pandemic
Posted by Mark Rickner / April 20, 2020 / Microsoft 365, Microsoft Teams — No Comments ↓
Many organizations are moving to Office 365 and Teams (Microsoft’s solution for chat, messaging, conference calling and collaboration) as they deal with the impact of the current COVID-19 pandemic.
For most, holding meetings online is a simple task among colleagues that both know each other and have had access to formal training or experience using online applications, like Teams, Zoom or Go to Meeting. For organizations required to hold formal Open Meetings, available to the public, that task becomes more complex.
Tags: Microsoft 365, Microsoft Teams
How to Implement a Self-Serve Computer Troubleshooting Model
Posted by Eric Sokolowski / April 13, 2020 / MSP — No Comments ↓
Of course you are interested in maximizing your revenues by spending less time troubleshooting end-user issues. So it makes sense to explore as many self-serve options as possible.
Tags: MSP
Looking Beyond COVID - a Few Thoughts From a Small Business Owner
Posted by Eric Sokolowski / April 13, 2020 / Microsoft 365, Microsoft Teams, Training — No Comments ↓
The realities of COVID-19 including the current mandated social distancing and “work from home” orders have changed our lives and our businesses. As a small business owner my company, KnowledgeWave, has had to adapt to the new ways of doing business during this pandemic.
At your company, you are most likely doing the same.
Tags: Microsoft 365, Microsoft Teams, Training
How to Rapidly Deploy and Adopt Microsoft Teams
Posted by Dan St. Hilaire / April 1, 2020 / Microsoft 365, Microsoft Teams, Training — No Comments ↓
We have seen a large spike in requests for Microsoft Teams Training as a result of businesses across the globe moving to remote work solutions during the COVID-19 pandemic. Companies are rushing to implement solutions like Microsoft Teams and Zoom to remain functional while employees (who can) are working from home.
Microsoft has seen a 775% increase in the use of its cloud services in regions that have enforced social distancing, and the use of Microsoft Teams is now a daily activity for over 44 million users. Microsoft has done an amazing job, with little impact on the quality of service, meeting this unprecedented surge in demand. The need to work remotely continues to increase as stay-at-home orders around the globe continue to expand.
Tags: Microsoft 365, Microsoft Teams, Training
How IT Automation Can Extend to End-User Training
Posted by Dan St. Hilaire / March 30, 2020 / MSP — No Comments ↓
As an IT professional, you're probably up-to-speed on the idea of automation. Automation of repetitive tasks simplifies processes providing efficiencies and saves you and your team time.
Tags: MSP
Free Training: How to Be an Effective Employee While Working from Home
Posted by Dan St. Hilaire / March 27, 2020 / Microsoft 365, Productivity, Microsoft Teams, Training — No Comments ↓
In response to increased requests regarding the need to work remotely, we wrote our blog post last week: How to Be an Effective Employee While Working from Home. We also created a free webinar that ran for several sessions discussing how employees can maximize their efficiency and effectiveness while working from home (or pretty much anywhere).
After the live webinars, we received requests from multiple clients and prospective clients for access to the recorded version. Today, we have uploaded this premium webinar to YouTube for all to access. The webinar video is embedded below.
Tags: Microsoft 365, Productivity, Microsoft Teams, Training
How to Be an Effective Employee While Working from Home
Posted by Dan St. Hilaire / March 17, 2020 / Microsoft 365, Microsoft Teams — 3 Comments ↓
The COVID-19 outbreak has left many companies scrambling to respond to government social distancing recommendations. Business today is anything but usual, but it is also an opportunity to expand your capabilities and learn new approaches. Working from home with remote business solutions is easier than ever before. Your business productivity doesn't have to stop just because you aren't able to make it into the office. Office 365 & Microsoft Teams give organizations the flexibility to work from anywhere in the world. KnowledgeWave is now offering a series of FREE webinars, open to the public, on how to effectively work from home.
Tags: Microsoft 365, Microsoft Teams