Hopefully your organization has a great employee training program in place for all the right reasons: you are improving business outcomes, intentionally building a culture of continuous learning, and increasing employee satisfaction. On top of all that, as an added bonus, you can use your training benefits as an advantage for recruiting and hiring top talent.

As companies embrace outsourcing more IT functions, external resources such as MSP Account Managers and vCIO's have greater influence in decisions around migration strategies. Is user adoption factored into the planning?

Ever find yourself in need of a classroom with a projector and a bunch of computers? Consider renting one of our classrooms for your next training event in the Burlington, Vermont area.

Make your SharePoint team sites sparkling clean

As you're building, creating, and managing your organization's SharePoint team sites, it's critical to do some planning. Big-time planning. Even planning on evolution, which may be why you're asking how you can create a logical and strategic setup for a team site that's already getting overwhelmingly difficult for users. How do you organize your SharePoint team sites for optimal results? Well, that depends on how you're using SharePoint, the size of your organization, and how much freedom users have to make changes.

Training employees. “Whose job is that? It’s not mine.” I’ve heard this often from my IT peers. They aren’t trying to skirt responsibility, they love technology and want users to embrace the latest enhancements. IT administrators and staff are often tasked with learning about the newest technologies to help their business maintain a competitive edge and meet customer demand. There are many reasons why IT may seem like the best choice for providing training. A common example being the C-suite seeing their IT staff as experts of the newest technology and they want to leverage that expertise.

With a large number of our clients making the move to Office 365, many are leveraging SharePoint Online, either migrating their existing sites or starting fresh.

KnowledgeWave has a confirmed-to-run SharePoint 2013: Site User class, the first of 3 one-day classes that help the user, site owner and site administrator get the most out of SharePoint.

This class will be taught LIVE in our South Burlington training facility. For those who prefer to be in the same room with the instructor, here's your chance! You can also attend remotely using our online classroom technology.

Everyone is affected by procrastination in some form or another. But why does it happen? It can’t be just a product of laziness, because adept procrastinators may become the hardest workers of all in the hours leading up to a deadline. What, then, can explain a process that is so irredeemably unpleasant and inconvenient for all involved?

Communication, teamwork, problem solving, attitude, leadership, professionalism. They are typically called "soft skills" and are vital to the success of any organization. The good news is that they can be learned and developed, just like hard skills.

Onboard Training.

Two words that make some people cringe. The onboarding process for new employees can throw so much new information at the participants. There is often a concern by management that the new employees won’t retain the important details and that those attending the training can lose focus on the company’s culture and message.

Maybe you have a hunch that a self-paced training program is a good fit for team members in your organization. Let’s dig into the benefits of a self-paced approach and help you envision how you might put those benefits to work for your employees. So here we go:

Changing your work or school account password in Office 365 for business is pretty easy! If you’ve completely forgotten your password and you need to reset it, use the self-service password reset tool (if your admin or workplace technical support has enabled it). Otherwise, you’ll need to contact them for help.

Organizations are spending an average of $1,208 per employee on training, according to the Association for Talent Development’s latest State of the Industry Report. I think we can agree that spending on training is a critical investment for any organization, but how do you know if you are getting the most bang for your buck?

Interconnecting Cisco Network Devices Accelerated 

KnowledgeWave has scheduled this in-house Cisco boot camp course to run this November. The CCNAX course will cover Cisco ICND1 and ICND2 courses and is intended for IT staff that have a limited back-ground with Cisco products and technology. 

Interconnecting Cisco Networking Devices: Accelerated (CCNAX), is a course consisting of ICND1 and ICND2 content in its entirety, but with the content merged into a single 5-day course. Overlapping content between ICND1 and ICND2 is eliminated and content is rearranged for the purpose of the course flow. CCNAX prepares students for exam #200-120 CCNA in an accelerated format. 

You’re excited for your upcoming deployment of Office 365. Or maybe “nervous” is a better word for your edgy feeling. Take a deep breath, the good news is you’re not the first IT manager or stakeholder who has felt those butterflies before your deployment. As of October 2018 there are an estimated 150 million people who connect to Office 365.