One of my many roles is to speak with organizations about leveraging everyday technology in order to help them become more efficient.

The world of VARs is rapidly changing. In the old days, you could get by selling hardware and software in one-off deals and by responding well to break-fix incidents (which really, are opportunities in this world).

As an IT professional, you just get it. You live and breathe technology - and you’re probably an early adopter. Tech is in your blood.

It’s estimated that 30-50% of working professionals are introverts. You probably have some on your team. Full disclosure: I'm an introvert, myself.

As a Managed Services Provider you know the importance of keeping your team up-to-date on the latest technology. Your customers expect you to be their CIO, IT Director and in many cases their Help Desk for any and all issues (formally covered or not).

Maybe you’ve seen articles about employee retention discussing perks, employee recognition, wellness programs and more. Where does a good training strategy fit into the picture of overall employee retention?

Wouldn’t it be great if sales just happened? Unfortunately, they don’t. So a well-tuned sales engine is critical.

You deployed Office 365 and now you're faced with how to increase workplace productivity and efficiency. I understand the challenges.

Many clients I work with deploy Office 365 in stages. While they see increased efficiency with each part of Office 365 deployed, they face adoption and acceptance challenges around every corner. Their biggest challenges for increasing workplace efficiency come after the early wins.

Managers pull double duty. Not only are you responsible for your team’s output, but you lead its growth as well. Some freshly promoted managers may be unfamiliar with the fundamentals of employee training and development. After all, you probably didn’t get your degree in andragogy (more on that in a bit).

By now, we're all used to periodic updates to Word and other Microsoft Office applications. But maybe you haven't had a chance to keep up with some of the recent changes, or really think about them in terms of how your team could be using new features to enhance daily work.

Just because your project manager claims they’ll deliver on time and on budget, doesn’t always mean they will, especially when it comes to IT projects. As you and I both know, IT projects are inherently different than other types of projects.

Maybe your company is like ours, and you use Excel to help keep track of many things. Pretty much every department and every employee has to use Excel at least a little bit.

For MSPs and many IT pros the concept of IT debt isn’t new. That’s unlikely to be the case for your SMB clients’ leadership, who might instinctively blame the widening gaps in their application portfolio on a limited IT budget.

The SharePoint document library view, or experience, is looking a little differently these days. Did you notice? Change is good, though.

There are many ways to gain productivity in the workplace. For the self-motivated, simple tricks like streamlining your space, prioritizing and delegating seem to work nicely.

But what happens when the whole team needs a boost in office productivity? A key takeaway in this recent article in Govloop.com states that teams can be more productive than individuals, so that gives us a nice starting point.