With its vast and ever-expanding suite of features, it can be challenging for any organization to adopt and train Office 365 successfully. And yet, you’ve been tasked with planning both.
Focus on the Office 365 Features That Matter Most to Your Company
Posted by Eric Sokolowski / December 16, 2016 / Microsoft 365 — 1 Comments ↓
Tags: Microsoft 365
Top 8 Training Resources for Small Businesses
Posted by Dan St. Hilaire / December 13, 2016 / Training — No Comments ↓
You don’t have to feel limited by a modest training budget. Many managers face a similar scenario when searching for effective employee education and development tools.
Tags: Training
Did You Know That Excel Has a Built-In Training Log Template?
Posted by Jennifer Patterson / December 7, 2016 / Excel, Training — 48 Comments ↓
A learning management system (LMS) is a luxury not every organization can afford. Yet maintaining accurate employee training logs is invaluable to your team's growth and development plans.
OneDrive for Business Governance: Protect Sensitive Data in the Cloud
Posted by Dan St. Hilaire / December 1, 2016 / Microsoft 365, OneDrive, IT — No Comments ↓
I recently had an opportunity to chat with an IT guy in the healthcare industry. His organization is considering moving to Office 365, but they are worried about sensitive information being compromised while using the cloud.
Tags: Microsoft 365, OneDrive, IT
The Role of the vCIO in Organizational Leadership
Posted by Mark Rickner / November 28, 2016 / MSP — No Comments ↓
Like many other MSPs, your vCIO service has been maturing over the last couple of years. And like many other MSPs, you probably had a number of missteps and wins during its development.
Tags: MSP
How to Use Adobe Acrobat DC Pro to Create Fillable Forms
Posted by David Thibault / November 22, 2016 / Adobe — No Comments ↓
Getting input from people is an important aspect of doing business in today's world. Yet collecting and analyzing information can be somewhat challenging, not to mention time consuming. Wondering if you can find a better way using some of the common software tools at your disposal? Yup. You can.
Tags: Adobe
With OneDrive, Office 365 Solves the Document Version Control Problem
Posted by Eric Sokolowski / November 18, 2016 / Microsoft 365 — 1 Comments ↓
One of my many roles is to speak with organizations about leveraging everyday technology in order to help them become more efficient.
Tags: Microsoft 365
The Care and Feeding of a Successful MSP Business
Posted by Eric Sokolowski / November 15, 2016 / MSP — No Comments ↓
The world of VARs is rapidly changing. In the old days, you could get by selling hardware and software in one-off deals and by responding well to break-fix incidents (which really, are opportunities in this world).
Tags: MSP
What Part Should IT Play in Office 365 Adoption?
Posted by Dan St. Hilaire / November 10, 2016 / Microsoft 365, IT — No Comments ↓
As an IT professional, you just get it. You live and breathe technology - and you’re probably an early adopter. Tech is in your blood.
Tags: Microsoft 365, IT
How to Adjust Your Management and Training for Introverts
Posted by Jennifer Patterson / November 7, 2016 / Training — No Comments ↓
It’s estimated that 30-50% of working professionals are introverts. You probably have some on your team. Full disclosure: I'm an introvert, myself.
Tags: Training
Managed Services: Training for Your Team vs. Training for Your Clients
Posted by Mark Rickner / November 2, 2016 / MSP — 3 Comments ↓
As a Managed Services Provider you know the importance of keeping your team up-to-date on the latest technology. Your customers expect you to be their CIO, IT Director and in many cases their Help Desk for any and all issues (formally covered or not).
Tags: MSP
Training as a Strategy for Improving Employee Retention?
Posted by Jennifer Patterson / October 31, 2016 / Training — No Comments ↓
Maybe you’ve seen articles about employee retention discussing perks, employee recognition, wellness programs and more. Where does a good training strategy fit into the picture of overall employee retention?
Tags: Training
6 Tips for Finding Good MSP Leads
Posted by Eric Sokolowski / October 28, 2016 / MSP — No Comments ↓
Wouldn’t it be great if sales just happened? Unfortunately, they don’t. So a well-tuned sales engine is critical.
Tags: MSP
How Office 365 Can Be a Boon for Workplace Efficiency
Posted by Dan St. Hilaire / October 26, 2016 / Microsoft 365 — No Comments ↓
You deployed Office 365 and now you're faced with how to increase workplace productivity and efficiency. I understand the challenges.
Many clients I work with deploy Office 365 in stages. While they see increased efficiency with each part of Office 365 deployed, they face adoption and acceptance challenges around every corner. Their biggest challenges for increasing workplace efficiency come after the early wins.
Tags: Microsoft 365
What Is Training and Development and How to Be Great at It
Posted by Jennifer Patterson / October 19, 2016 / Training — 1 Comments ↓
Managers pull double duty. Not only are you responsible for your team’s output, but you lead its growth as well. Some freshly promoted managers may be unfamiliar with the fundamentals of employee training and development. After all, you probably didn’t get your degree in andragogy (more on that in a bit).
Tags: Training