A cyberattack can ruin an individual just as easily as it can take down an entire organization. Yet our dependency on technology continues to invite malicious hackers to test its limits.

The routines and self-created processes we use reflect our determination to get our job done. We figure out how to make it happen...but it isn't always pretty!

KnowledgeWave is pleased to provide a number of CompTIA courses for IT professionals. The CompTIA Cloud Essentials specialty certification demonstrates that an individual knows what cloud computing means from a business and technical perspective, as well as what is involved in moving to and governing the cloud.

Converting qualified leads into revenue is tough work for any business. To be successful, your organization must convert a reliable volume of leads into sales.

In an article he contributed to LinkedIn entitled "Employee Retention Now a Big Issue: Why the Tide has Turned," Josh Bersin, principal and founder of Bersin by Deloitte writes: "Many studies show that the total cost of losing an employee can range from tens of thousands of dollars to 1.5-2X annual salary." As a result of this climbing number in employee turnover, a number of companies are even designing their business around high-turnover—believe it or not.

You’ve proven the worth of training and development in certain instances to leadership and management. Now comes the real challenge - convincing them that establishing a culture for learning throughout the organization is even more valuable.

A company’s IT team sees its fair share of challenges every day. Yet, as the managers of the technology backbone, you’re vital to the organization’s forward movement and success.

Are you a KnowledgeWave member, or thinking of becoming one? This information can help ensure a seamless KnowledgeWave membership experience for users, covering supported browsers, video ports to open and email domains to white list. 

Think back to a customer you acquired six months ago. How much do you know about them? What attracted them to your services? Why do they continue to rely on you?

While not all of your employees need to be Excel experts, you don't want them to be totally baffled when they open up a spreadsheet.

As your organization transitions to Office 365, you’re probably on the lookout for training solutions to help familiarize employees with the new platform – and keep costs low.

Typically, when you sit down to develop a training plan, you focus entirely on learner outcomes. Those goals become benchmarks for measuring the training’s success.

Strategic training widens the scope to include short and long term goals desired by the organization as well. This post will show you how to organize your own strategic training plan: one that incorporates input from all staff levels, benefits the organization as a whole, and increases your value as a strategic contributor.

Microsoft estimates that 5 - 10% of users are using more complex features of Excel to create business insights. Some experts have shown that these “super users” are earning more than their colleagues.

So if you like problem solving, data analysis, and the idea of boosting your earning power, maybe it's time to become an Excel power user.

There comes a time when you realize that your team needs Office 365 training. But what's the right training approach for your team?

Now that you have Office 365, what does that mean for your usage of Outlook, and particularly your calendar? It means good things, my friend.