Office 2016 Tips: Simultaneously Edit a Document with Other Authors

Posted by Jennifer Patterson  /  June 30, 2017  /  Word, Office 2016, Team Leaders / Managers   —   No Comments ↓

When you simultaneously edit a document with other authors, it’s called co-authoring. If you’ve never experienced co-authoring before, you are in for a real treat.

Read More ›

Tags: Word, Office 2016, Team Leaders / Managers

Certified Scrum Training for Federal, State, City and Private Sector

Posted by Dan St. Hilaire  /  June 29, 2017  /  KnowledgeWave Courses, MSP   —   No Comments ↓

KnowledgeWave provides onsite certified scrum training for federal and state government, cities and municipalities as well as private sector businesses. We also provide online training options for individuals or smaller teams seeking Scrum certification.

Read More ›

Tags: KnowledgeWave Courses, MSP

Why Great IT Leaders Are Critical to Workplace Culture

Posted by Dan St. Hilaire  /  June 22, 2017  /  IT, Workplace Culture   —   No Comments ↓

Keeping ahead of technology’s constant changes and advancements is tough enough. Just when you think you’re in step with the latest and greatest, it veers sharply into unfamiliar territory.

Read More ›

Tags: IT, Workplace Culture

Learn Excel Online and Step up to New Responsibilities

Posted by Eric Sokolowski  /  June 14, 2017  /  Team Leaders / Managers, Training   —   2 Comments ↓

Do you and your team find yourselves with newly-assigned duties that call for more expertise in Excel than you’re used to?

Read More ›

Tags: Team Leaders / Managers, Training

Time to Freshen Up Your Human Resources Strategic Plan?

Posted by Jennifer Patterson  /  June 6, 2017  /  Human Resources Management   —   No Comments ↓

Like any HR leader, you want to be seen as a strategic contributor to your organization. Of all the tools in your arsenal, few are as vital at achieving that recognition as your human resources strategic plan.

Read More ›

Tags: Human Resources Management

ITIL Foundations Training and ITIL Practitioner Training

Posted by Dan St. Hilaire  /  June 6, 2017  /  KnowledgeWave Courses, IT   —   No Comments ↓

Tech is ever changing, making it difficult to stay current. It can also be difficult to know when something is a fad versus the next big, important advancement.

Read More ›

Tags: KnowledgeWave Courses, IT

Prepping Your Sales Team for KnowledgeWave Sales

Posted by Eric Sokolowski  /  June 2, 2017  /  MSP   —   No Comments ↓

Ready to sell KnowledgeWave to your clients? It's time to get your sales team up-to-speed. Here are some suggestions and materials to help you get started.

Read More ›

Tags: MSP

An Intro to KnowledgeWave for Your Sales Team

Posted by Eric Sokolowski  /  June 2, 2017  /  MSP   —   No Comments ↓

The KnowledgeWave Learning Site is essentially Training-as-a-Service.

Read More ›

Tags: MSP

The 3 R’s for MSP Solutions: Revenue, Retention, Rollout

Posted by Eric Sokolowski  /  May 30, 2017  /  MSP   —   No Comments ↓

Once you decide to start selling end user software training as part of your MSP solutions, you’ll find that there are a few different (but complimentary) root motivations.

Read More ›

Tags: MSP

Technical Class: MS 20698 Installing and Configuring Windows 10

Posted by Mark Rickner  /  May 22, 2017  /  Windows, KnowledgeWave Courses, Training   —   No Comments ↓

KnowledgeWave is now hosting sessions for Installing and Configurating Windows 10, Microsoft Course, MS 20698. We anticipate offering this (and other Windows 10 classes) each month through 2019.

This is an authorized Microsoft Official Curriculum (MOC) course and is eligible for Software Assurance (SA) Voucher redemption.  Please contact a KnowledgeWave representative at 800-831-8449 to enroll. Seating is limited. 

Read More ›

Tags: Windows, KnowledgeWave Courses, Training

Getting Started with Desktop and Application Virtualization

Posted by Mark Rickner  /  May 16, 2017  /  MSP, IT   —   No Comments ↓

Smaller companies, like yours, are making the jump to virtualization every day. Though the technology has been around for decades, newcomers may have trouble knowing where to begin given the vast array of virtualization possibilities.

Read More ›

Tags: MSP, IT

How One Team Used Remote Training to Solve a Problem

Posted by Jennifer Patterson  /  May 4, 2017  /  Team Leaders / Managers, Training   —   No Comments ↓

We just hosted a remote training session for a team in New Jersey from our home base in Vermont and WOW! It went great.

Read More ›

Tags: Team Leaders / Managers, Training

12 Reasons to Get Your Software Training Online

Posted by Jennifer Patterson  /  April 28, 2017  /  Human Resources Management, Training   —   1 Comments ↓

When it comes to software training, our first instinct is often to set up in-person instruction. Doing so allows for immediate feedback, quick access to answers when questions arise, and a personal touch.

Read More ›

Tags: Human Resources Management, Training

Office 365 Tips Worth Sharing: Email a Link, Not an Attachment

Posted by Dan St. Hilaire  /  April 20, 2017  /  Microsoft 365, Team Leaders / Managers   —   1 Comments ↓

Your team is up and running with Office 365 and its cloud storage solutions: OneDrive for Business and SharePoint. (Congrats - take a bow!)

Read More ›

Tags: Microsoft 365, Team Leaders / Managers

How to Sell Your Managers on Software Productivity Training

Posted by Jennifer Patterson  /  April 10, 2017  /  Productivity, Human Resources Management, Training   —   No Comments ↓

What good is it to have the latest software updates if they are not being used productively? Considering how much your company spends on software expenses, investing just a fraction of that into targeted training will give your organization a serious competitive edge.

Read More ›

Tags: Productivity, Human Resources Management, Training