As a trusted partner, your MSP team leverages technology in such a way that it creates a long term competitive advantage for each customer.

As an MSP, software training can be an important tool in your land-and-expand tool belt. Sometimes it can be a great chance to land, offering a foot in the door when there is a clear training need. And sometimes it's just the right expansion opportunity to upsell to your current customers.

KnowledgeWave will be hosting a live session for Managing VMware vSphere 6. In this 2-day instructor-led course we focus on managing VMware vSphere® 6. This course combines the content of the Manage VMware vSphere 6 course with advanced tasks and skills for configuring a highly available and scalable virtual infrastructure.  The course is based on VMware ESXi™ 6 and VMware vCenter Server™ 6. 

You might be wondering what classes and videos are available in a cohesive online training package. And you probably don’t want to blow your budget sending one person to class. It would be great if that money could go toward providing training opportunities for everybody on the team.

KnowledgeWave is pleased to provide this class alert for VEEAM training. KnowledgeWave is excited to offer a remote option for the certified and authorized course for Veeam Certified Engineer (VMCE).

Update 3/19/2020:
If you are here due to the COVID-19 pandemic, you've come to the right place. We have years of experience delivering training in remote modalities. Read on.

One question often asked by my family, friends and sometimes co-workers is, "How do you keep up with technology, it seems to change so often." While I agree that technology seems to change faster these days, these are some tricks I use to try and stay ahead of the curve.

Ever find yourself in need of a classroom with a projector and a bunch of computers? Consider renting one of our classrooms for your next training event in the Burlington, Vermont area.

Training employees. “Whose job is that? It’s not mine.” I’ve heard this often from my IT peers. They aren’t trying to skirt responsibility, they love technology and want users to embrace the latest enhancements. IT administrators and staff are often tasked with learning about the newest technologies to help their business maintain a competitive edge and meet customer demand. There are many reasons why IT may seem like the best choice for providing training. A common example being the C-suite seeing their IT staff as experts of the newest technology and they want to leverage that expertise.

With a large number of our clients making the move to Office 365, many are leveraging SharePoint Online, either migrating their existing sites or starting fresh.

KnowledgeWave has a confirmed-to-run SharePoint 2013: Site User class, the first of 3 one-day classes that help the user, site owner and site administrator get the most out of SharePoint.

This class will be taught LIVE in our South Burlington training facility. For those who prefer to be in the same room with the instructor, here's your chance! You can also attend remotely using our online classroom technology.

Onboard Training.

Two words that make some people cringe. The onboarding process for new employees can throw so much new information at the participants. There is often a concern by management that the new employees won’t retain the important details and that those attending the training can lose focus on the company’s culture and message.

Interconnecting Cisco Network Devices Accelerated 

KnowledgeWave has scheduled this in-house Cisco boot camp course to run this November. The CCNAX course will cover Cisco ICND1 and ICND2 courses and is intended for IT staff that have a limited back-ground with Cisco products and technology. 

Interconnecting Cisco Networking Devices: Accelerated (CCNAX), is a course consisting of ICND1 and ICND2 content in its entirety, but with the content merged into a single 5-day course. Overlapping content between ICND1 and ICND2 is eliminated and content is rearranged for the purpose of the course flow. CCNAX prepares students for exam #200-120 CCNA in an accelerated format. 

You’re excited for your upcoming deployment of Office 365. Or maybe “nervous” is a better word for your edgy feeling. Take a deep breath, the good news is you’re not the first IT manager or stakeholder who has felt those butterflies before your deployment. As of October 2018 there are an estimated 150 million people who connect to Office 365.

It’s here, Office 2016! With the each new deployment of Microsoft Office there are great new features. Sometimes we lose a feature we love (Status Bar Sum Total Disappears 2010 to 2013 Upgrade, not fixed in 2016), but more times than not, we gain better features, and more collaboration options. The new collaborative workflow reflects how people do things. If you want to work even more collaboratively with your team, you'll love Office 2016. It’s all about the collaboration. Learn how to easily solicit feedback on your documents and leverage the new “Tell me” box.