Dan St. Hilaire

Recent Posts

Veeam Certified Engineer (VMCE) Training Course Alert

Posted by Dan St. Hilaire  /  January 20, 2016  /  KnowledgeWave Courses   —   No Comments ↓

KnowledgeWave is pleased to provide this class alert for VEEAM training. KnowledgeWave is excited to offer a remote option for the certified and authorized course for Veeam Certified Engineer (VMCE).

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Tags: KnowledgeWave Courses

How Does Remote Training Work?

Posted by Dan St. Hilaire  /  December 21, 2015  /  Training   —   2 Comments ↓

Update 3/19/2020:
If you are here due to the COVID-19 pandemic, you've come to the right place. We have years of experience delivering training in remote modalities. Read on.

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Tags: Training

Top Tips on How to Keep Up with Technology Changes at Your Business

Posted by Dan St. Hilaire  /  November 23, 2015  /    —   No Comments ↓

One question often asked by my family, friends and sometimes co-workers is, "How do you keep up with technology, it seems to change so often." While I agree that technology seems to change faster these days, these are some tricks I use to try and stay ahead of the curve.

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Yes, We Do Classroom Rentals

Posted by Dan St. Hilaire  /  November 12, 2015  /  KnowledgeWave News   —   No Comments ↓

Ever find yourself in need of a classroom with a projector and a bunch of computers? Consider renting one of our classrooms for your next training event in the Burlington, Vermont area.

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Tags: KnowledgeWave News

3 Steps to Take Your Software Training Online

Posted by Dan St. Hilaire  /  November 5, 2015  /  Training   —   1 Comments ↓

Training employees. “Whose job is that? It’s not mine.” I’ve heard this often from my IT peers. They aren’t trying to skirt responsibility, they love technology and want users to embrace the latest enhancements. IT administrators and staff are often tasked with learning about the newest technologies to help their business maintain a competitive edge and meet customer demand. There are many reasons why IT may seem like the best choice for providing training. A common example being the C-suite seeing their IT staff as experts of the newest technology and they want to leverage that expertise.

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Tags: Training

Class Alert! SharePoint 2013: Site User

Posted by Dan St. Hilaire  /  November 4, 2015  /  SharePoint   —   No Comments ↓

With a large number of our clients making the move to Office 365, many are leveraging SharePoint Online, either migrating their existing sites or starting fresh.

KnowledgeWave has a confirmed-to-run SharePoint 2013: Site User class, the first of 3 one-day classes that help the user, site owner and site administrator get the most out of SharePoint.

This class will be taught LIVE in our South Burlington training facility. For those who prefer to be in the same room with the instructor, here's your chance! You can also attend remotely using our online classroom technology.

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Tags: SharePoint

How to Keep Employees Engaged While Learning Office 365 Basics

Posted by Dan St. Hilaire  /  October 27, 2015  /  Microsoft 365   —   No Comments ↓

Onboard Training.

Two words that make some people cringe. The onboarding process for new employees can throw so much new information at the participants. There is often a concern by management that the new employees won’t retain the important details and that those attending the training can lose focus on the company’s culture and message.

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Tags: Microsoft 365

A First Look at Collaboration with Office 2016

Posted by Dan St. Hilaire  /  October 21, 2015  /  Office 2016   —   No Comments ↓

In this 60-minute webinar, was held on November 17th at 11AM EST.  We went over some of the newest and most exciting features of Microsoft Office 2016. Right now, it’s the latest and greatest addition to Office 365! Our goal was to show you how Office 2016 makes it easier than ever for people to collaborate and work better with their team. Optimized for Windows 10, attendees saw some very cool updates. 
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Tags: Office 2016

CCNAX - InterconnectingCisco Network Devices Accelerated

Posted by Dan St. Hilaire  /  October 9, 2015  /  KnowledgeWave Courses   —   No Comments ↓

Interconnecting Cisco Network Devices Accelerated 

KnowledgeWave has scheduled this in-house Cisco boot camp course to run this November. The CCNAX course will cover Cisco ICND1 and ICND2 courses and is intended for IT staff that have a limited back-ground with Cisco products and technology. 

Interconnecting Cisco Networking Devices: Accelerated (CCNAX), is a course consisting of ICND1 and ICND2 content in its entirety, but with the content merged into a single 5-day course. Overlapping content between ICND1 and ICND2 is eliminated and content is rearranged for the purpose of the course flow. CCNAX prepares students for exam #200-120 CCNA in an accelerated format. 

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Tags: KnowledgeWave Courses

4 Steps to Take Directly After Your Office 365 Migration

Posted by Dan St. Hilaire  /  October 7, 2015  /  Microsoft 365, IT, Training   —   2 Comments ↓

You’re excited for your upcoming deployment of Office 365. Or maybe “nervous” is a better word for your edgy feeling. Take a deep breath, the good news is you’re not the first IT manager or stakeholder who has felt those butterflies before your deployment. As of October 2018 there are an estimated 150 million people who connect to Office 365.

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Tags: Microsoft 365, IT, Training

Office 2016 Quick Reference Guides and Sways

Posted by Dan St. Hilaire  /  October 1, 2015  /  Microsoft 365   —   1 Comments ↓

It’s here, Office 2016! With the each new deployment of Microsoft Office there are great new features. Sometimes we lose a feature we love (Status Bar Sum Total Disappears 2010 to 2013 Upgrade, not fixed in 2016), but more times than not, we gain better features, and more collaboration options. The new collaborative workflow reflects how people do things. If you want to work even more collaboratively with your team, you'll love Office 2016. It’s all about the collaboration. Learn how to easily solicit feedback on your documents and leverage the new “Tell me” box.

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Tags: Microsoft 365

Using Office 365 Calendar and Groups for Increased Efficiency

Posted by Dan St. Hilaire  /  September 29, 2015  /  Outlook, Microsoft 365   —   2 Comments ↓

Microsoft Office 365 provides fantastic collaboration options.  If your company is using Office 365, no matter your role, you’re likely using Microsoft Outlook or Outlook for the Web. Using Outlook effectively can enable you to work more productively and efficiently, both individually and in a team environment.

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Tags: Outlook, Microsoft 365

TOGAF Training Options

Posted by Dan St. Hilaire  /  September 25, 2015  /  KnowledgeWave Courses   —   No Comments ↓

Updated: May 10th, 2016:  This June and again in September KnowledgeWave will be partnering to bring our clients the option of attending a training for The Open Group Architecture Framework (TOGAF). TOGAF is a detailed method and a set of supporting tools for developing an enterprise architecture. It may be used freely by any organization wishing to develop an enterprise architecture for use within that organization.

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Tags: KnowledgeWave Courses

Using Learning Goals and Objectives to Boost Motivation

Posted by Dan St. Hilaire  /  September 9, 2015  /  Workplace Culture   —   No Comments ↓

It's pretty well-established that we believe a company's greatest assets are its employees. When productivity runs dry, however, how do you get your employees excited about their roles and the company mission again?

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Tags: Workplace Culture

Collaborative Strategies for Corporate Learning

Posted by Dan St. Hilaire  /  September 1, 2015  /    —   No Comments ↓

 You may be familiar with our previous post on leading through change during the roll out of a new software platform, where we discussed the challenges associated with adapting to a new software. While leading through change is essential, collaborating with other members of your organization will help you to increase the rate at which you can get everyone up to speed.

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