Maybe you recently rolled out Office 365. Or maybe you rolled it out a little while ago. Either way, if you feel like your team is not really using it to its full potential, then you are not alone.
Dan St. Hilaire
Recent Posts
Help! We Need Office 365 End User Training
Posted by Dan St. Hilaire / September 9, 2016 / Microsoft 365, Training — 5 Comments ↓
Tags: Microsoft 365, Training
Why You Need an Office 365 Champion (or 10)
Posted by Dan St. Hilaire / August 22, 2016 / Microsoft 365, IT, Team Leaders / Managers — 1 Comments ↓
Using Office 365, I mean really using it to its full potential, is more than just technical. There is also a good deal of cultural change and process change required for moving to the cloud.
Tags: Microsoft 365, IT, Team Leaders / Managers
The Dangers of Not Using OneDrive: Office 365 Adoption Tips
Posted by Dan St. Hilaire / August 16, 2016 / Microsoft 365, OneDrive — 1 Comments ↓
I was speaking with a client recently. She had reached out to me for training on OneDrive for Business. I've worked with this woman for years and she was very excited that her business had moved to the cloud. She looked forward to leveraging Office 365 and all the awesome collaboration features.
Tags: Microsoft 365, OneDrive
Excel Power User Training - 100% Online!
Posted by Dan St. Hilaire / August 8, 2016 / Excel, KnowledgeWave Courses, Training — No Comments ↓
Updated: 7/10/17
Microsoft estimates that 5 - 10% of users are using more complex features of Excel to create business insights. Some experts have shown that these “super users” are earning more than their colleagues. So if you like problem solving, data analysis, and the idea of boosting your earning power, maybe it's time to become an Excel power user.
Tags: Excel, KnowledgeWave Courses, Training
A Sample Office 365 Training Plan
Posted by Dan St. Hilaire / July 26, 2016 / Microsoft 365, Training — No Comments ↓
I recently spoke with an HR person at a mid-sized company, and an IT leader at a smaller non-profit organization. Both conversations were about Office 365 training for their employees.
Tags: Microsoft 365, Training
Get to Know Microsoft Planner: Your Dream Tool for Task Management and Small Projects
Posted by Dan St. Hilaire / June 30, 2016 / Microsoft 365 — 1 Comments ↓
Got a small project or a team goal where Microsoft Project seems like overkill? Or maybe some of your team members don't have (or aren't comfortable with) MS Project.
Tags: Microsoft 365
How to Choose Office 365 Business vs Enterprise Licensing
Posted by Dan St. Hilaire / May 26, 2016 / Microsoft 365, IT — 29 Comments ↓
An updated version of this blog post discussing Office 365 Licensing in 2020 has been posted here.
You can’t go a week without hearing about a well-known business making the move to Office 365. Microsoft highlights many migrations on their Microsoft Office Blog. While many enterprise size clients have a direct line to licensing questions with Microsoft, the small to mid-size businesses are often times working with a Managed Service Provider (MSP) or even trying to figure out costs on their own. This post continues to help many SME's from overspending on Office 365 Liceneses.
Tags: Microsoft 365, IT
10 Microsoft Excel Tips You Need to Know!
Posted by Dan St. Hilaire / May 19, 2016 / Excel, KnowledgeWave Courses — No Comments ↓
Based on our extremely popular webinar on 10 Microsoft Aha Features You Need to Know, KnowledgeWave is excited to provide an online class where you can really master these top Excel tips. You’ll be able to watch, interact and apply these tips with the guidance of our expert certified instructor.
Tags: Excel, KnowledgeWave Courses
Software Roll Out Time? Don’t Forget the Office 365 Training!
Posted by Dan St. Hilaire / May 17, 2016 / Microsoft 365 — 1 Comments ↓
Every month, we see more organizations adopting Microsoft Office 365 and migrating their employees “to the cloud.” One thing we can confidently say from experience: successful Office 365 training focuses on user adoption and helps employees understand the benefits of working in the new ways. (See also my previous post on 4 Steps to Take Directly After Your Office 365 Migration.)
Tags: Microsoft 365
How to Get the Most Value from Online Learning Tools
Posted by Dan St. Hilaire / May 11, 2016 / Training — No Comments ↓
I wear several different hats. Heck, one is even writing for this blog.
In a job role where I’d have little time for a traditional full-day training class, I still run into real world challenges and like many, I have become accustomed to wanting a solution to a specific problem.
Tags: Training
Offering Technical Training for the Newest Technologies
Posted by Dan St. Hilaire / April 20, 2016 / Windows, KnowledgeWave Courses, IT — No Comments ↓
Updated 9/17/2018
KnowledgeWave is known for our affordable end-user learning solutions. We help our clients work more efficiently and collaboratively with the newest technologies like Office 365.
Training for IT
We also have technical training solutions for those who support the networks and infrastructures that the end-user and the C-suite have come to count on.
Tags: Windows, KnowledgeWave Courses, IT
Leveraging Technical Support Specialists as a Competitive Advantage
Posted by Dan St. Hilaire / April 7, 2016 / MSP — No Comments ↓
As a trusted partner, your MSP team leverages technology in such a way that it creates a long term competitive advantage for each customer.
Tags: MSP
Your MSP's Online Services Aren't Complete without Training
Posted by Dan St. Hilaire / March 14, 2016 / MSP — No Comments ↓
As an MSP, software training can be an important tool in your land-and-expand tool belt. Sometimes it can be a great chance to land, offering a foot in the door when there is a clear training need. And sometimes it's just the right expansion opportunity to upsell to your current customers.
Tags: MSP
Managing VMware vSphere 6 Class Alert
Posted by Dan St. Hilaire / February 24, 2016 / KnowledgeWave Courses — No Comments ↓
KnowledgeWave will be hosting a live session for Managing VMware vSphere 6. In this 2-day instructor-led course we focus on managing VMware vSphere® 6. This course combines the content of the Manage VMware vSphere 6 course with advanced tasks and skills for configuring a highly available and scalable virtual infrastructure. The course is based on VMware ESXi™ 6 and VMware vCenter Server™ 6.
Tags: KnowledgeWave Courses
Microsoft Office Online Training Just Got Better!
Posted by Dan St. Hilaire / February 23, 2016 / Microsoft 365, Training — 1 Comments ↓
You might be wondering what classes and videos are available in a cohesive online training package. And you probably don’t want to blow your budget sending one person to class. It would be great if that money could go toward providing training opportunities for everybody on the team.
Tags: Microsoft 365, Training