It's probably obvious that when you introduce a completely new software platform at your company you should have a training plan ready. But what you might not have realized is the importance of establishing such a plan when you're rolling out a newer version of something familiar—such as Office or email software.
The truth is when migrating to newer versions of software, training can help prevent productivity loss. Beyond that, short training sessions can help users maintain their skill sets while highlighting new features that can boost their capacities of using the software.