In this series, we will teach you how to focus on your strengths and help you build confidence in your presentation skills.  We will also help you identify your weaknesses and build to improve those skills, provided they continue to build your confidence. 

It can be challenging to stand up for yourself in the workplace. Sometimes we fear what may happen to us if we do. This series of webinars will show you how to assert yourself, set boundaries, and how and when to say no and make it positive for everyone.

Microsoft Outlook does a great job at detecting potentially harmful email messages. Messages such as SPAM, Phishing, and what Microsoft calls false-positive e-mail.

Spammers and Phishers continue their efforts to send you these email messages undetected by existing Outlook filters. Microsoft now provides you, the end-user, the ability to make these filters even stronger so that it does not miss these messages.

With the growth of remote working, be it due to COVID-19 or the growth of our organizations, now more than ever, we are all providing more presentations. Sometimes technical challenges can arise while giving these presentations, for example: Microsoft Teams, PowerPoint, and other technologies sometimes don't work the way we want them to. Non-technical issues can also provide a challenge: How can you give a great presentation when you are not in the same room your audience, or maybe we have a fear of public speaking?

Entrepreneurism in the workplace is not about starting a business. It is about acting like an entrepreneur in your current job. This means you are an internal entrepreneur, or “intrapreneur".

Critical thinking means questioning the norm. Just because we have always done things a certain way, does not mean it is the most efficient or best way of doing those things. Critical thinking lets us look at processes as we work and think about better ways to do the job.

Collaboration in the Workplace is about coming together to achieve a common goal. Collaboration is about working together to be both innovative and productive without having to compromise yourself or others during the process.

Communication in the workplace is more than speaking. It is about the expression of ideas and feelings between you and the folks you work with and serve. Communication is the search to understand one another.

Networking in the Workplace is about what you can offer others, not just what you can personally gain from networking. It is about sharing thoughts and ideas with like-hearted people who share common interests with you.

Networking is about getting out of your comfort zone to see what is new in your profession, and how best you can serve organizations and people dedicated to your type of work. 

Adaptability means being flexible to your environment as your surroundings change. Adapting to your work environment is a much needed and notable skill. Work is in constant change and so is the world we live in. Services, products, and the people you serve change all the time. How your organization conducts business will also always be changing in order to keep up with the market that you serve.

Empathy is the number one professional skill sought after in the workplace today. Whether it is customer service, sales, or simply working with colleagues, empathy is a strong skill and one you can learn and develop.

Formerly known as “soft skills” training, professional development is the fastest growing community in the talent development world. Businesses, universities, agencies, and healthcare all agree that technical knowledge is important, and so are professional skills.

Dealing with management, coworkers, and the people we serve, all require that we sharpen our ability to use skills like empathy, adaptability, communications, and more. Leaders in every organization want their employees trained and yet, finding the time to attend this type of learning is hard to come by.

With Microsoft Teams as your organization's communications hub, you can manage your 'Bookings' directly within Teams. Simply select the ellipsis to add the Bookings app to your Teams sidebar. Bookings is an Office 365 application that allows your customers to book appointments with your staff based on the services you offer and your staff availability.

Bookings from Microsoft is an Office 365 application that allows your customers to book appointments with your staff based on the services you offer and your staff availability.

During times of uncertainty, many of us look for things to stay productive. Life doesn't just stop; we still need to meet deadlines for our projects while managing our time between work and family. We also need to take care of ourselves, which includes self-improvement through personal and professional development.

Remote training and online webinars are perfect solutions for those wanting to keep their skills sharp or learn something new. KnowledgeWave is currently offering a special 15% discount on our Remote Technical Training Classes.