Dan St. Hilaire

Recent Posts

Comprehensive SharePoint Training Guide: Everything You Need to Know

Posted by Dan St. Hilaire  /  July 18, 2023  /  Microsoft 365, SharePoint   —   No Comments ↓

SharePoint has emerged as a powerful platform for collaboration, document management, and business process automation. However, to harness its full potential, it's crucial to invest in comprehensive SharePoint training. Training plays a pivotal role in enabling users to unlock the key concepts, functionalities, and best practices of SharePoint. In this comprehensive guide, we will explore the importance of SharePoint training, and its benefits, and provide insights into what you need to know to embark on a successful SharePoint training journey.

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Tags: Microsoft 365, SharePoint

Mastering SharePoint Lists: A Training Guide

Posted by Dan St. Hilaire  /  June 27, 2023  /  Microsoft 365, SharePoint   —   No Comments ↓

SharePoint, being a robust and widely used platform, often presents challenges when it comes to grasping its core fundamentals. At KnowledgeWave, we understand the importance of bridging this knowledge gap for beginner SharePoint users. That's why we offer comprehensive training options tailored to unlock the key concepts and fundamentals needed for success. If you're looking to bring your team up to speed, our expertise extends to essential SharePoint features such as Lists and Libraries. With KnowledgeWave, you can confidently empower your team to master SharePoint Lists and maximize their potential. If you plan on tackling training internally, we recommend the following training guide specific to SharePoint Lists.

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Tags: Microsoft 365, SharePoint

SharePoint Training for Beginners: Key Concepts and Fundamentals

Posted by Dan St. Hilaire  /  June 9, 2023  /  Microsoft 365, SharePoint   —   2 Comments ↓

Microsoft SharePoint is a powerful collaboration and document management platform widely used by organizations of all sizes. Whether you're a professional stepping into a new role or a manager or department lead that is looking to enhance your or your team’s productivity, understanding the key concepts and fundamentals of SharePoint is essential.

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Tags: Microsoft 365, SharePoint

Boosting Microsoft 365 Adoption with Data-Driven Collaboration

Posted by Dan St. Hilaire  /  April 3, 2023  /  Software Rollout / Deployment / Migration, Microsoft 365, User Adoption   —   No Comments ↓

Discover how a comprehensive assessment survey using Microsoft Forms can help you identify user satisfaction with Microsoft Teams, improve adoption, and increase collaboration across your organization. This case study showcases how KnowledgeWave partnered with a client struggling with Teams adoption to identify the driving reasons behind low usage and create a targeted training plan that addressed the specific needs of their end-users. With data-driven results and a formed approach to adoption, you can unlock the full potential of Microsoft 365 and revolutionize your team collaboration.

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Tags: Software Rollout / Deployment / Migration, Microsoft 365, User Adoption

Automatically Send Responses to a SharePoint List Using Power Automate

Posted by Dan St. Hilaire  /  May 25, 2022  /  Microsoft 365, Microsoft Flow / Power Automate   —   1 Comments ↓

I geek out on the possibilities with Power Platform. In November 2018, I wrote a post, Connect a Form to a SharePoint List with Microsoft Flow in 3 Steps. We still get a lot of traffic to that post, and I knew it was time to write an update. I mean, Microsoft Flow is called Power Automate now.

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Tags: Microsoft 365, Microsoft Flow / Power Automate

The Story of Why We Chose Microsoft Teams & Business Voice

Posted by Dan St. Hilaire  /  September 2, 2021  /  Microsoft 365, IT, Microsoft Teams, Microsoft 365 Business Voice / Teams Phone System   —   2 Comments ↓

If you are deploying, or even considering, Microsoft Phone System, we thought this blog post might be helpful. We tell the story of our Microsoft 365 Business Voice journey, starting with Microsoft Teams and later deploying the Microsoft Phone System to be used within Microsoft Teams on our desktops, on our mobile devices, and on traditional desk phones that are Teams enabled. 

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Tags: Microsoft 365, IT, Microsoft Teams, Microsoft 365 Business Voice / Teams Phone System

Microsoft Teams Phone Training

Posted by Dan St. Hilaire  /  July 29, 2021  /  Microsoft 365, IT, Microsoft Teams, Microsoft 365 Business Voice / Teams Phone System   —   No Comments ↓

The KnowledgeWave team is excited to make training available for the Microsoft Phone System, also referred to as Microsoft Teams Phone. Teams Phone brings the power of traditional PBX systems to a tool that over 145 million of us touch every day, Microsoft Teams! You can make traditional calls from Teams, Outlook, or your mobile phone. Because it’s a PSTN service you can receive your work-based calls within the Teams app, on your PC, your mobile device or a Teams supported device.

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Tags: Microsoft 365, IT, Microsoft Teams, Microsoft 365 Business Voice / Teams Phone System

Microsoft Announces 'Visual Refresh' of Office Applications

Posted by Dan St. Hilaire  /  July 2, 2021  /  Microsoft 365, IT   —   No Comments ↓

Microsoft has done it again!  

Microsoft just published last week, news about a refresh of the Office Applications for Microsoft Windows. Aligned with the new release of the Windows 11 first Insider Preview, Microsoft is rounding the edges and shinning up their workhorse Office applications. The refresh of Office, which Microsoft shares will shine on Windows 11, will also be available to anyone using Microsoft Windows 10.

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Tags: Microsoft 365, IT

How to Create an Effective Workforce with Microsoft Teams

Posted by Dan St. Hilaire  /  February 26, 2021  /  Microsoft Teams   —   No Comments ↓

recently had the pleasure and opportunity to present to members of the Chief Operating Officers (COO) Business Forum based in Michiganorganized by Crown Talent AssetsThe COO Forum is a great resource for business executives to explore and learn about new and emerging ideas, solutions, processes, and tools.

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Tags: Microsoft Teams

How to Join a Microsoft Teams Meeting for the First Time

Posted by Dan St. Hilaire  /  November 23, 2020  /  Microsoft Teams   —   10 Comments ↓

As its popularity continues to grow, businesses are using Microsoft Teams to present and (in many cases) are inviting external guests to meetings on the platform. The meeting experience is new for many users, especially the end-user consumer, and the businesses inviting them don’t always understand the attendees’ experience.

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Tags: Microsoft Teams

Measuring Office 365 Adoption

Posted by Dan St. Hilaire  /  November 4, 2020  /  Microsoft 365, MSP, User Adoption, Microsoft Teams   —   No Comments ↓

As part of our Adoption and Change Management (ACM) practice, we highlight the need to measure for success. It’s even a section on my Office 365 User Adoption ChecklistKnowledgeWave has had the opportunity to beta test Microsoft Productivity Score for the last several months and we are super excited that it’s now available in general release to all Office 365 Administrators. (If you don’t see it hang tight, it’s coming) The use of Productivity Score will help organizations power their digital transformation with metrics that can dive into how users are using modern technology like Microsoft Teams.

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Tags: Microsoft 365, MSP, User Adoption, Microsoft Teams

Power BI: Dancing with Data

Posted by Dan St. Hilaire  /  October 5, 2020  /  Webinars, Microsoft 365, Power BI   —   No Comments ↓

Data is a popular topic these days. OK, it has been since the days of the mainframe. We just have more of it now. With so much data being collected across so many locations, a tool like Power BI lets us connect to that data. Power BI enables us to present data visually, and provide intuitive details, insights and modeling examples in a familiar Microsoft Office experience.

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Tags: Webinars, Microsoft 365, Power BI

Power BI and What It Can Do

Posted by Dan St. Hilaire  /  September 21, 2020  /  Webinars, Microsoft 365, Power BI   —   4 Comments ↓

KnowledgeWave is pleased and excited to be providing a no-cost awareness webinar recording that is available on-demand on a topic that is fast becoming a popular conversation we have with clients using Office 365, Power BI. What is Power BI, and What Can it Do, as well as why you should consider using it are all at the heart of this webinar presentation.

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Tags: Webinars, Microsoft 365, Power BI

How to Disable Microsoft Teams Creation

Posted by Dan St. Hilaire  /  August 10, 2020  /  Microsoft 365, Microsoft Teams   —   1 Comments ↓

In this post, I wanted to share specifically how you can disable users from creating Microsoft Teams and how can you remove the 'Create a Team' box within the application. Let me be clear, it is my opinion that you must provide some sort of starting architecture if you want to promote Teams usage and foster user adoption of this powerful tool.

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Tags: Microsoft 365, Microsoft Teams

Provide Governance for Microsoft Teams Creation with a Template Policy

Posted by Dan St. Hilaire  /  July 27, 2020  /  Microsoft 365, Microsoft Teams   —   No Comments ↓

Our team writes a lot about Microsoft Teams, and for all that we write, we put even more into real-world action for our clients. In this post, I’ll share a process for Teams Governance, using a Template Policy. Using templates to govern Microsoft Teams creation empowers businesses to set their own standards.

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Tags: Microsoft 365, Microsoft Teams