As the most widely accepted foundation framework, ITIL is a great way for IT pros to future-proof our organizations and maybe even our careers.
KnowledgeWave offers 2 courses on a ongoing basis. Please see below for dates and details. We also teach these courses at client locations across North America in group settings and can even provide the exam as part of the training experince. For additional information on our private groups sessions or to register for one of these public sessions: Call 1-800-831-8449 or email education@knowledgewave.com
ITIL Foundations Training (2011 Edition)
2017 Date(s):
Duration: 3 days
Format: Live Online Format. Attend at our site or remotely from your location.
Certification: Yes, this course will prepare you for the certification exam. Exam is not included and must be scheduled separately.
Price: $2,100 (10% discount if sending 3 or more)
Overview: This course covers the latest version of core ITIL best practices presented from a lifecycle perspective. The course introduces the principles and core elements of IT service management (ITSM) based on ITIL 2011 Edition.
Who Should Attend: IT Professionals, IT Support Staff, Application, Project and Business Managers, Any member of an IT team involved in the delivery of IT Services.
2017 Date(s):
Duration: 2 days
Format: Live Online Format. Attend at our site or remotely from your location.
Price: $2,100 (10% discount if sending 3 or more)
Overview: Gain the foundational knowledge and skills for building an effective IT organization that supports and complements ITIL best practices. This course will provide you with the foundational knowledge needed to pass the ITIL Practitioner certification exam.
Who Should Attend: