Many software programs cover a huge amount of tasks. Think about the platforms that use cloud computing to store an expansive amount of data, or even the many tools within Excel.
If your company is only using a portion of a program's total capacity, it can be beneficial to create custom training that carries this degree of specificity. Focus on the tools your employees will be using, with perhaps a bit more so they can see what else the software might help them do. The point is to customize the plan to the role these employees play. By knowing their needs, you can save time.
Many premade training videos and presentations start at square one. Your staff members, however, might not have to do the same. If they've used similar software in the past, or you understand them to demonstrate a collective mastery of the basics, custom training allows you to start at the level that makes the most sense for the group. In doing so, you can demonstrate to your employees that you understand that their time matters and you're respecting their already established skills.
Perspective from an outside expert contributes to your custom training plan in a variety of ways. First, to be frank, sometimes an outside voice of authority can carry more weight than yours. This may simply be because this person conveys a sense of novelty in addition to his or her expertise. By bringing in a subject-matter specialist, your staff may listen more effectively. Also, an expert will likely be able to answer more questions than you on not only how to use the software, but also how it has developed over time and what new features exist.
Partner with a knowledgeable and respected training organization. If you are on a budget, online videos and custom webinars can get a lot of bang for your buck. As a bonus: by presenting the information in a granular format, you're allowing your employees to complete training on their own schedules so it doesn't interrupt their work.
While there may be an upfront cost to hiring an individual instructor or signing up for a training platform, there's a high probability of saving money over the long run with a custom training plan. Beyond the cost, it saves both your time and your users' time if you're looking at the bigger picture. If the training comes in a reusable format, the future payoff is potentially huge as well.