KnowledgeWave Blog

Enhancing Collaboration with the New Microsoft Teams Chat and Channels Experience

Written by Jon Hood | November 21, 2024

In today's fast-paced work environment, effective communication and organization are key to success. Microsoft Teams has always been a powerful tool for collaboration, and with its latest update, it's taking things to the next level. The new chat and channels experience in Microsoft Teams is designed to streamline communication and enhance productivity.  Not ready to change, we show you at 1:42 how to get the Teams tile back. Jump to Video

One of the standout features of this update is the consolidation of chats and channels into a single tile. This means that all your conversations are now in one place, making it easier to keep track of discussions and stay organized. No more switching between different tabs or windows – everything you need is right at your fingertips.

But that's not all. The new experience also introduces interactive features such as @mentions and filters. @Mentions allow you to quickly get someone's attention in a conversation, ensuring that important messages are not missed. Filters, on the other hand, help you sort through your chats and channels to find exactly what you're looking for. Whether you're searching for a specific message or trying to catch up on unread conversations, filters make it easy to navigate your communications.

Read More about Microsoft Teams Features

Another exciting addition is the ability to create custom sections. This feature allows you to organize your chats and channels in a way that makes sense for you. Whether you want to group conversations by project, team, or any other criteria, custom sections give you the flexibility to tailor your Teams experience to your needs.


Overall, the new chat and channels experience in Microsoft Teams is a game-changer for anyone looking to improve their communication and organization. With its intuitive design and powerful features, it's never been easier to stay connected and productive.